Dear Ruth, Dave, Phil and family, On behalf of ORAHS family we would like to express our gratitude for all the goodness that we receive from Duncan. Duncan Boldy was the inaugural chairman of ORAHS, the European Working Group on Operational Research Applied to Health Services. Duncan gave an important contribution in the early days, enabling ORAHS to develop into the flourishing and active research community that it is today. Sharing your sadness. With love, ORAHS